VACANCY: OCEAN CAMPUS: COMMUNITY COORDINATOR
The Two Oceans Aquarium, based in Cape Town, is a beacon of marine exploration and conservation, that has stood as a testament to the wonders of the ocean for 30 years. As an award-winning aquarium attracting over 500 000 visitors annually, it has been a source of inspiration and awe. In 2018, the Aquarium extended its commitment to ocean education, conservation, and research by establishing a not-profit, public benefit organization – The Two Ocean's Aquarium Education Foundation. The Foundation in turn consolidated the extensive cradle-to-career educational offerings that the Aquarium has develop over more than two decades and launched an Ocean Campus in October 2024.
The ultimate aim of the Ocean Campus is to develop and support informed and empowered champions for the ocean. The Campus serves young people primarily, starting often with young ones at the ECD level by introducing them and their families to the ocean and its wonders. We continue to nurture their fascination and love through our immersive school programming and courses, as well as our online and video content. We also support teachers, parents and early career adults as they seek to raise awareness and adopt pro-ocean behaviours.
The Foundation is looking to appoint an Ocean Campus Community Coordinator who will help us to spearhead and be responsible for the implementation of our Ocean Champions programme for young activists. Ocean Champions is a leadership programme and a community, initially for young adults but one that will grow to support advocates of all ages.
Position Overview
The Two Ocean's Aquarium Education Foundation is seeking a dynamic and experienced individual to fill the role of Ocean Campus Community Coordinator. This leadership position will be responsible for overseeing all aspects of the Campus’ Ocean Champions programme. Furthermore, the Coordinator will be responsible for working across the Foundation to enable seamless learning pathways for aspiring ocean activists. The successful candidate will play a pivotal role in advancing the Foundation's mission to inspire a love for the ocean and promote marine conservation, not only in South Africa but through the African continent.
Key Performance Areas
Customer Relationship Management
Communication
Community Building & Event Management
Technology & Systems
Monitoring, Evaluation and Learning
Course Administration
Learner Support
Core Skills, Experience and Aptitudes
The successful candidate will possess:
- A Bachelor’s degree with subjects like Marketing / Communications / Advertising / Media studies
- Approximately 10 years of working experience in a relevant field
- 3 -5 years in community management/cx management/customer management.
- Experience in using CRM systems
- Social media and communication experience to build communities
- Excellent communication skills, including knowledge of how to package material and write well
- Marketing experience, ideally with loyalty communities
- An ability to communicate effectively with young people
- Understanding of customer journeys and how to build on these
- Understanding of channels and technology
- Strong relationship building skills
- Campaign experience is preferable but not essential.
The ideal candidate will also be someone who cares about the ocean and has pre-existing networks in the conservation sector. The person would also be a self-starter who preferably has experience working in a matrix structure.
Reporting to: Head of Ocean Campus
Starting Date: 1 May 2025
If you are passionate about marine education and community building, and possess the qualifications outlined in this job description, we encourage you to apply. Please send your CV (with three references) and a covering letter to: careers@aquariumfoundation.org.za
For more information about Ocean Campus, please see here.
Application Deadline: 31 March 2025
Salary: To be discussed at interview
The Two Oceans Aquarium Foundation is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.